The Progress app is changing the way businesses communicate and manage projects with clients. Rather than having to schedule constant phone calls, write lengthy emails and comb through your inbox for responses, or train and consistently answer clients’ questions on your company’s cumbersome project management software, Join Progress.
Progress is a smart phone application and desktop admin application specifically designed with clients and customers in mind. It holds exactly what you need - nothing more, nothing less - to communicate project progress efficiently and effectively with your clients. Not to mention, it’s designed to be incredibly straightforward for users, requiring little to no training.
Take a sneak peek at the app, and find out how you can implement Progress for your clients.
Join Progress is not a project management software. It’s a customer success application allowing businesses to easily map out projects and communicate more efficiently with clients. Rather than always having to jump on a call or write out long emails to inform clients on updates or changes in their project, businesses can use Progress to map out the project phases, complete tasks and update clients.
At the core of Progress is its phases where companies can easily map out each of the different chapters in their client's project. Within each phase, tasks can be assigned/marked completed and pictures can be uploaded. This makes it easy for clients to see where you are in the overall timeline, and to stay updated on what has and hasn't been complete.
Another great feature of Join Progress is the ability to assign clients “To Do’s.” Chasing clients down for approvals, documents or other feedback is time-consuming and sometimes just plain difficult. Make it simple by assigning them a “todo” in Progress; your client will then receive an instant notification to their smartphone and you’ll be notified when they complete it.
Progress also allows for instant in-app messaging. You no longer need to spend hours on the phone with clients, painfully searching through your inbox for old conversations (Gmail is the worst for searching for emails, can I get an amen?) or sifting through project management message boards knowing very well that your clients only post in there 25 percent of the time they try to communicate with you anyways.
Your job is hard. Make communicating with clients no sweat with instant messaging within Progress.
Now, that’s not to say sometimes meetings aren’t necessary. Sometimes, face-to-face meetings are what is needed to get the job done. So schedule them in the Progress app. Progress syncs with your calendar so your availability automatically updates and booking meetings is simple.
Last, but certainly not least, is the documents section of Progress featuring DocuSign integration.
Quit sending important documents through email making your clients print it out, sign it, scan it, and email it back. Just don’t do it. I don’t care if your clients know how to sign things in Adobe and send it back eliminating the printing and scanning step. That’s still an extra step, which means extra time, which means it takes longer for you to get signed documents back in your hands.
Upload documents in Progress, your clients will receive a notification that it’s been uploaded and they can conveniently sign documents using DocuSign in the app. So. Much. Easier.
Like what you see? Then how about a live demo so you can ask questions and discover exactly how Progress will function in your business with your clients?