The life of a real estate agent is taxing. I don’t have to tell you that. You live it every day. When your job puts you in both the sales and service branches, it pretty much guaranteed you’re answering phone calls, emails, Facebook messages, etc. at all hours of the day and night. In other words, your days are full of organized chaos.
Juggling clients, property searching, showings, open houses, meetings, and negotiating is what you spend your time doing. Excellent client communication and time management is vital to the success of your career.
So, here are five apps that will benefit your business and help excel your client communication.
This is a great app!
Think about how many phone calls you get to your cell each day from clients, other real estate agents, property managers, and prospects wanting to see properties and make offers. Now, add on the amount of calls you receive from friends, family members, neighbors, etc.
Needless to say, your cell phone stays busy and, many times, you have no idea who is calling you. Flyp allows you to separate business and personal calls and texts by giving your cell another local number.
And not only does Flyp give you an additional phone number, but it gives you an additional voicemail and contact book allowing to keep your phone completely organized between business and pleasure.
Okay, so this isn’t “new” to most of you, but the way you’re using it might be! If you’re currently only using your personal Facebook account to connect with leads, clients and friends/family who could be leads/clients, you’re doing it wrong.
Instead of using your personal account, create a Facebook business page so you can promote new properties you have listed, provide insightful tips to leads, message clients and leads, and even run ads for properties.
By creating a business page, you’re opening the opportunity for your page, posts and pictures to be shared publicly without a Facebook user adding you as a friend, and it keeps your business posts separate from your personal posts which will keep your friends happy.
Another pretty awesome tool.
How many emails do you currently have in your inbox? Do you keep your inbox clean so you only have one or two? Or are you one of those that has thousands upon thousands of unread messages?
Either way, my guess is you’re receiving somewhere between 10 and 50 new emails every day… at least. Cloze helps you manage that.
When you’re sending and receiving so many emails in one day, it’s easy for a follow-up to slip through the cracks. Not to mention, in real estate, ongoing client communication is crucial to the success of your relationship with your clients (sales and service, right?).
Cloze keeps track of how frequently you email clients and how long you typically wait before replying. Then, if you haven’t responded to your client’s email in your normal time lapse, Cloze will remind you that it’s time to follow up. It’s a built-in secretary for your email.
DocuSign is a great way to expedite the signing process. Quit emailing or printing contracts, leases, etc., just to have your client print it, sign it and then email it back, and so on and so forth. It’s exhausting and time-consuming.
DocuSign allows you to upload a PDF of the document you need signed and your client can sign it electronically. Once they sign it, you receive an email notification and can continue with your next steps for the document.
So. Much. Easier.
Now, if you’re looking for an app that can literally help you run and maintain your business with your clients, you’re done looking.
The Progress app helps you acquire new clients, create distinct phases of your process (i.e. for buyers - house hunting, offers and contracts, due diligence, etc.), keep communication organized and within the app, schedule meetings with clients, share photos, links and documents, and it integrates with DocuSign.
In other words, the Progress app is the mecca of client communication management for real estate agents. Don’t just take my word for it, check out the demo below.
The Progress app is what is going to help you stay organized and simplify your client communication. And it’s incredibly easy for your clients to use as well. Learn more about the Progress app and discover how it can help you take your real estate business to the next level.